Shipping & Delivery
【 Domestic 】
postage
Nationwide 1,0000
Total amount 30,000 (free shipping for orders over tax)無料
(Revised from 2023.7.18）
Selling price
The sales price will be the displayed amount display price / consumption tax includedします。
payment method timing期
Payment period
Payment will be confirmed when the product order is confirmed。
payment method
Credit card payment (VISA, MASTER CARD, AMERICAN EXPRESS),
Shopify Payment, Pay Pal, Google Pay, Shop Pay
Product delivery time
※We usually receive orders within 35 days, excluding weekends and holidays.ります。
※The delivery date may be delayed due to production reasons.す。
About returned goods size exchangeて
※If you receive a defective product, we will accept a return or exchange.す。
※If you wish to exchange the size, we will accept the exchange.。
Please contact us from the inquiry form within 7 days after the arrival of the product.。
The conditions for accepting returns and exchanges are as follows.です。
・Within 7 days after receiving the goods
・Unworn Unwashed or only tried on indoorsのみ
・Complete with accessories such as tags Please note that we cannot accept returns or exchanges if the tag is separated from the product.ださい）
・The condition of the product and exterior has not changed significantly from the time of delivery.い
・Items that are not discounted sale items品
・Customer will be responsible for round trip shipping only for size exchange.す。
※Please note that we cannot accept returns unless the product is defective.い。
※Please note that the product image may differ slightly from the actual color due to the characteristics of viewing on a computer or mobile device. Please contact us before purchasing if you would like to know more about the color etc.さい。
【 Overseas 】
1.All orders are shipped with EMS from SAGAWA EXPRESS.
2.Shipping of your purchase will be made within 1-5 business days upon the reception of your order.
3.We don't offer gift wrapping.
4.Delivery times are provided as guidelines only (below). Please kindly note that delivery to rural addresses can result in longer delivery times.
| Region | Country | Charges |
Delivery |
|
Asia
|
China, Taiwan, Korea | ¥4,000 | 2-4 days. |
| India,Malaysia,Hong Kong,Thailand,Singapore,Vietnam,Turkey | ¥5,000 | 2-6 days. | |
| Saudi Arabia | ¥6,000 | 6 days. | |
| Bahrain | ¥7,000 | 7-9days. | |
|
Oceania
|
Australia | ¥7,000 | 3-5 days. |
| New Zealand | ¥6,000 | 4 days. | |
|
Americas
|
Canada,Mexico,Argentina,Colombia | ¥7,000 | 3-4 days. |
| US,Brazil | ¥8,000 | 3-4 days. | |
| Europe |
Austria,Belgium,Denmark,Finland,Germany,Italy,Netherlands,Norway, |
¥6,000 | 2-5 days. |
Delivery details for other regions, please contact us.
Delivery times are provided as guidelines only. Please kindly note that delivery to rural addresses can result in longer delivery times. IIROT cannot be held responsible for any action and/or costs and/or taxes and/or delays due to customs and payment process over which it has no control.
We may cancel your order due to international circumstances or logistics.
It is possible to change the size if you are willing to pay the delivery fee on both ways.
Payment method/timing
Payment period: Payment will be confirmed when the product order is confirmed.
Payment method
Credit payment (VISA, MASTER CARD, AMERICAN EXPRESS), Shopify Payment, Pay Pal, Google Pay, Shop Pay
Taxes and Duties
The prices of products are expressed in Japanese Yen excluding customs duties.
For international shipping, all applicable duties shall be borne by the customer. Unfortunately we cannot estimate how much duties you will pay so please contact to your local customs for the price estimate.
The duties may be charged upon reception of your purchase or invoiced afterwards.
The prices shown on the product page include tax in Japan.
If you order from a country other than Japan, we will charge you the product price and shipping fee.
Customs duties are excluded.
Please check the amount in the cart.
Returns policy
IIROT has 7 days returns policy for defective products. Any claim regarding the product(s) must be submitted in 7 working days following receipt of the product(s). They must be sent in their original condition (packaging, accessories, tag, etc .). The customer must contact the customer service beforehand via e-mail at contact info.iirot@gmail.com to obtain further instruction.
The returns and exchanges shall be accepted only for the following conditions.
IIROT does not accept returns or exchanges unless the product has initial defects.
Please kindly be aware that due to the nature of viewing condition or device, the product images may slightly differ from actual products.You can inquire us via email for accurate information.
1. Within 7 days of arrival of the product(s).
2. All items must be tried indoor and ideally on a carpeted surface for shoes until you decided to keep them.
3. Make sure all products must be returned exactly as you received them, including tag, interior papers and seal still attached.
4. All products which come in their own box, including but not limited to shoes and accessories, must be returned in their original, undamaged condition as this is considered part of the product.
5.We cannot accept return, refund or exchange of sale product.